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Once again, my personal record confirms that if I try to buy something in Germany over phone/in person but without a written contract, a seller would lie. So far it holds in 100% of cases.
This time we tried to book tickets for a performance in a theatre.
- We'd like to reserve places in the middle, rows 3-5. [most expensive tickets, good places, booking well in advance]
- OK, your reservation is now booked for row 4, sits 10,11,12.
- Thank you.
----
- May I get my tickets I reserved over the phone please?
- Here you are , row 7, sits 1,2,3 (the worst places that still belong to the most expensive group)
- But we booked 4, sits 10,11,12.
- No, you are mistaken, that is your reservation. Row 4 is sold off.
These things happened with a theater, museum, pharmacy, official car dealer, etc. The only takeaway - everything told to a customer in Germany should be assumed to be a lie, but if it is written and signed, there is a good chance (but still not 100%) that it is true.
This time we tried to book tickets for a performance in a theatre.
- We'd like to reserve places in the middle, rows 3-5. [most expensive tickets, good places, booking well in advance]
- OK, your reservation is now booked for row 4, sits 10,11,12.
- Thank you.
----
- May I get my tickets I reserved over the phone please?
- Here you are , row 7, sits 1,2,3 (the worst places that still belong to the most expensive group)
- But we booked 4, sits 10,11,12.
- No, you are mistaken, that is your reservation. Row 4 is sold off.
These things happened with a theater, museum, pharmacy, official car dealer, etc. The only takeaway - everything told to a customer in Germany should be assumed to be a lie, but if it is written and signed, there is a good chance (but still not 100%) that it is true.
